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Welcome to your Frameworks Quiz 5

The ''soft'' elements of the 7-S framework include all of the following EXCEPT which?
Which strategy involves lowest risk?
Waiting times or their reduction is a significant factor of customers enjoyment of the service experience. This is analysed through ____ of the Extended Marketing Mix.
Suppose Ronald and Harry are two brothers given $200 to split. They divided the amount into half and took$500 each. Which concept is highlighted by the given example?